![]() Junkware Removal Tool (JRT) by Malwarebytes Please attach the Additions.txt log to your reply as well.If you've, run the tool before you need to place a check mark here. The first time the tool is run, it also makes another log ( Addition.txt).It will make a log ( FRST.txt) in the same directory the tool is run.When the tool opens, click Yes to disclaimer. You can check here if you're not sure if your computer is 32-bit or 64-bit Note: You need to run the version compatible with your system. Please download the Farbar Recovery Scan Tool and save it to your desktop. ![]() If no threats were found, please confirm that result. If any threats are found click Details, then View Log file (bottom left-hand corner)Ĭlose the Notepad document, close the Threat Details screen, then click Start cleanup Once the virus database has been updated click Start Scanning Select I accept the terms in this license agreement, then click Next twice Note : Reports will be saved in your system partition, usually at C:\Adwcleanerĭownload Sophos Free Virus Removal Tool and save it to your desktop. Right-click on icon and select Run as Administrator to start the tool.Īfter reboot, logfile will be opened. Please download AdwCleaner by Xplode and save the file to your Desktop.
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